Shipping policy

Customer is responsible for all customs, duties, taxes, &/or fees associated with delivery to their country.

SHIPPING RATES
Shipping charges are calculated and displayed at checkout. Prices are set by the shipping carriers. 

TURNAROUND TIME
I usually ship within 2 business days of order receipt, but please allow up to 3 business days for processing.
Orders ship Monday through Friday.
Orders are not shipped or delivered on holidays or weekends.
If I'm experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay, I will contact you via email.

LATE, LOST, DAMAGED OR STOLEN ORDERS

I am not responsible for late, lost, damaged or stolen packages. Once your order leaves my shop it is out of my control. You will need to contact the carrier to resolve these issues.

Shipping & delivery times are estimates and not guarantees.

Contact:

If you have questions or concerns you can reach me (Myra) Mon thru Fri, from 10:00 am until 3:00 pm by

email:  info@smokeyspells.com

or

phone:   319-535-2012

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